Support hub

We're here to help

Need help with buying, selling, renting, or booking operator services on TAS DroneXchange? Our marketplace and compliance team can help you move quickly and safely.

Browse marketplace Create account

How can we help?

General marketplace enquiries and onboarding
Compliance and verification (RePL, CASA, KYC)
Listings (new, used, rentals) and operator hire
Payments, deposits, and refunds
Partnerships and enterprise rentals
Technical issues and bug reports

Response expectations

We aim to respond within 1-2 business days.

For faster resolution, include your listing URL, order/booking reference, and a clear issue summary.

Read FAQs

Get in touch

Choose the right contact channel

General support

Marketplace help, onboarding, and account support.

dronexchange@timedautomation.com.au

Compliance and verification

RePL, identity checks, trust workflows, and listing compliance.

TASadmin@timedautomation.com.au

Partnerships and enterprise

Enterprise rentals, white-label workflows, and strategic partnerships.

LetsTAS@timedautomation.com.au